We are hoppin’ mad this evening! I paid my cable bill last week, and the charge has hard posted to my account, so it went through. I came home to find that cable, internet, and phone were all disconnected! So I called Comcast, and they gave me no explanation. The customer service person told me that they would put a trace on the payment, and then she asked if this was a good number to reach me at. I tried to explain that no, it wouldn’t be, if it’s disconnected, but she’d already hung up on me! Aaaaaaarrrrgggghhhh! CUSTOMER SERVICE FAIL!
So they’ve apparently turned the interwebs and TV back on, but the phone is still off. I’m trying to count to a million before calling them back, because I’m afraid that will not go well if I don’t decompress first. But, I’m not going to decompress until A) this is resolved and B) I get an apology.